Caring For You

We offer carefully selected houses with adequate space and facilities.

All of our houses have full gas central heating, thermostatically controlled radiators, double glazing, and have energy efficient light bulbs enabling low running costs and good EPC performance.

We provide plenty of kitchen cupboard storage and multiple freezer / fridge appliances for safe storage of fresh foods.

  • All of our kitchens are fully equipped ready to use from day one – see individual property descriptions.
  • All houses have multiple bathrooms and / or shower rooms to ease the morning rush.
  • All of our houses are within a short walking distance of the RSUH and Keele Medical School
  • All of our houses are only a short walk to local supermarkets, restaurants and pubs.

We have no hidden fees or costs, and deposits are secured through the DPS or My Deposits schemes.

Your deposit acts as a retainer prior to your tenancy as well as security during it, and is fully refundable assuming no issues arise.

We provide a welcome pack on arrival and information folders about the ‘workings’ of the house and equipment.

We provide our own property manager to contact for maintenance and emergencies throughout the tenancy, providing initial response within 24 hours.

We use an exit questionnaire regarding customer satisfaction to drive continual improvement.